Effective Date: 20/06/2025
Last Updated: 20/06/2025
At Sahara Innotech, we are committed to delivering high-quality digital products and ensuring your satisfaction with your purchase. Please read our Refund and Returns Policy carefully before making a purchase.
1. Digital Products (eBooks, Courses, PDFs)
Due to the nature of digital products, all sales are final. Once a product is delivered via download or access link, we do not offer refunds or exchanges.
However, if you experience any technical issues accessing or downloading your purchase, please contact us at 📧 [email protected], and we’ll resolve the issue promptly.
2. Duplicate Purchases
If you accidentally purchase the same digital product more than once, we will review the transaction and offer a refund for the duplicate charge.
3. Unauthorized Purchases
If you suspect your payment information has been used without your permission, please contact us immediately. We’ll work with you and our payment processor to resolve the issue.
4. Subscription Services (if applicable)
If your product includes a subscription (e.g., membership or ongoing training access), you may cancel anytime. No partial refunds will be issued for remaining time in the billing period unless otherwise stated.
5. How to Request a Refund (Where Applicable)
To request a refund under the eligible conditions above, please contact us at:
📧 [email protected]
📞 +44 7537 129655
Please include:
- Your full name
- Order number
- A brief explanation of the issue
6. Policy Updates
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.
Company Information:
Sahara Innotech Ltd
Company Registration Number: 16521027
📧 [email protected]
📞 +44 7537 129655